GGF Technical HUB

GGF Technical Officers provide expert advice and support to GGF Members through telephone support, email and meetings. They are actively involved in shaping the standards for the Glass & Fenestration Industry through Standards bodies such as BSI, CEN & ISO as well as developing Good Practice Guides for use in production and installation

Technical Department Profile

The Technical team has developed and continues to revise a range of publications to support GGF Members in their businesses. These include technical Data Sheets, Good Practice Guides, Codes of Practice and other industry and consumer guides renowned throughout the glass and fenestration sector.

Federation Members can further benefit from GGF technical expertise at meetings of the GGF’s specialist technical groups and committees under the Glazing and Home Improvement Executives, where GGF Technical officers provide secretariat and specialist
technical support.

When not assisting Members directly, the Technical team contributes to the shaping of policy and helps to steer the setting of National, European and International Standards to the benefit of the Membership and the industry as a whole.

The GGF Technical Consultancy additionally provides a range of services to Members and non-Members including on-site testing, inspections, calibration, product testing and expert witness services. Technical officers are also responsible for the GGF’s industryleading range of technical publications and datasheets.

 

Technical News

Technical Video Reports

GGF Technical Department Services

 

GGF Technical Department's services

Members' Forum for quick answers

Members are reminded that the Members’ Forum is there to provide better communication between them and the GGF team. Whether you have a question or issue that needs a solution or looking for an update of any of the burning issues that faces our industry then simply connect to the forum on our website and let us know your concern or question. Our moderators are immediately informed of your post and will respond to you in a more timely manner than through email. Your post can even be shared for viewing by other members to share their thoughts. The Forum is also the “go-to” place for the very latest news on all matters of concern for our industry and the more it’s used by you, the more effective it becomes.


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Industry Standards updates

Whether it’s British, European or International standards, the GGF sits on all relevant committees and Working Groups at BSI, CEN and ISO level. Covering both Glass in Buildings and Windows, Doors and Curtain Walling, the Technical team are fully involved in updates of current and upcoming changes.

Government and Industry Consultations

In the ever changing landscape of the Construction Industry be it through Building Regulations, Standards, the Future Homes Standard, the Building Safety Regulator or any source, the GGF Technical Department review and where applicable request members’ contribution before responding. This can be through normal communication channels or in case of consultations with major impact through seminars or webinars. Any current consultations will be notified through our Latest News and Events at the top of the page.

Technical support service

Available to members and non-members, the GGF offer technical support through our email technical@ggf.org.uk. We do prioritise enquiries from members and provide a same day or next day response. If you have an issue and would prefer not to share it on the Members’ Forum then you can use this service or indeed if it’s a problem which needs more explanation and/or drawings/photos then this would be the preferred method. This can also assist in resolving minor disputes between members and their customers.

Datasheets and Guidance creation

Available to members and non-members, the GGF offer technical support through our email technical@ggf.org.uk. We do prioritise enquiries from members and provide a same day or next day response. If you have an issue and would prefer not to share it on the Members’ Forum then you can use this service or indeed if it’s a problem which needs more explanation and/or drawings/photos then this would be the preferred method. This can also assist in resolving minor disputes between members and their customers.

Consultancy, Site Visits and Reports

Available to members and non-members, the GGF offer technical support through our email technical@ggf.org.uk. We do prioritise enquiries from members and provide a same day or next day response. If you have an issue and would prefer not to share it on the Members’ Forum then you can use this service or indeed if it’s a problem which needs more explanation and/or drawings/photos then this would be the preferred method. This can also assist in resolving minor disputes between members and their customers.

Request an Inspection
 

Structural Calculations

Available to members and non-members, the GGF offer technical support through our email technical@ggf.org.uk. We do prioritise enquiries from members and provide a same day or next day response. If you have an issue and would prefer not to share it on the Members’ Forum then you can use this service or indeed if it’s a problem which needs more explanation and/or drawings/photos then this would be the preferred method. This can also assist in resolving minor disputes between members and their customers.

Meet the GGF Technical Team

The GGF Technical team offers the support you need to help your business. Whether it’s a call for information and advice from a GGF Technical Officer, an update on a technical group or it’s a technical issue you feel the GGF should be raising to standards committees or at Government level, then feel free to contact the GGF Technical Team.

David Borland

Head of GGF Technical

David has over 40 years of experience in the industry and can provide practical and technical advice to members. He has expertise in IGU production, toughening, pre-processing, decorative glass, laminated glass, aluminium windows and doors, and uPVC windows and doors fabrication and installation.

Kevin Jones

Senior Technical Officer

Kevin has extensive experience in the fenestration industry, including estimating, fabrication, installation, and extrusion. He is knowledgeable in product standards and testing, certification schemes, and building regulations.

Steven Chappell

Technical Officer

Steve, with over 20 years of experience in the glass industry, possesses extensive knowledge in providing design advice and technical support for all aspects of glass and glazing. He specializes in point fixed glazing systems and handles Structural Calculations for members and the architectural sector using MEPLA software.

John Mannell

Technical Officer & Consultancy Manager

John has 15 years of experience in glazing and fenestration and has completed GQA’s Level 7 in Construction Senior Management. He works with architects, designers, and engineers to create bespoke designs for domestic and commercial applications.

David Palmer

Technical Officer

David Palmer brings over 12 years of technical industry experience to the GGF Technical Department, having worked at Vitral and Guardian Glass in various roles including Senior Project Manager and Technical Advisor. He has collaborated with architects, consultants, main contractors, system houses, cladding companies, IGU suppliers, and provided after-sales support.

Stephen "Bruce" Turner

Technical Officer

Stephen has over 30 year’s experience in the fabrication and installation of UPVC and Aluminium windows and doors.
Having previously worked for Aluminium system houses in technical advisory roles, he has worked alongside fabricators, installers, architects and main contractors.
He can offer technical support to both commercial and residential installations.

Technical Team Contact Details

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General enquiries