Login

Glass and Glazing Federation

Promoting the highest industry standards

Members Area

Contact

Quick Links About the GGF Join the GGF Why choose a GGF Member company?

When homeowners use a GGF Member company to carry out windows, doors or conservatory work, they are investing in professional workmanship and service of the very highest standard. Companies requiring flat glass or glazing products from a GGF Member can also be assured they are dealing with the best companies in the industry. So if you are wanting to improve your home or property, or simply need a glass and glazing product or service, why not browse our directory and contact a GGF Member Company in your area.

join the ggf banner

Our comprehensive list of member services

Quick Links About the GGF Join the GGF Why choose a GGF Member company?
work toolsEmergency Glaziers
shopping cartGGF Shop
houseMyGlazing.com
group of peopleFind a GGF Member

Archives for August 2017

Hazlemere Window Company Limited Seeking More Experienced Staff Due To Expansion

Members News |

Hazlemere are currently seeking to employ people in a wide range of positions. See below:
WINDOW & DOOR FITTERS
At Hazlemere, it is important to us that we deliver an exceptional service to our customers, so to achieve this it is vital that we have a team of talented and experienced window & door fitters. HWC is looking for both experienced commercial and experienced domestic window and door fitters. To be considered for the role you must have:

Previous quality fitting experience
A passion for delivering excellent customer service
Be a good communicator
Be self-motivated with the ability to work on your own initiative.
UK driving licence
MTC Card

PROJECT MANAGER
Purpose of the Role: Reporting to the Commercial Operations Director, the purpose of the role of Project Manager is to manage the commercial window and door installation process and installers to ensure that the companies numerous double glazing commercial projects are completed to an excellent level of customer services. To control customer debts and keep debtors list to an acceptable minimum. Key Responsibilities and Accountabilities:

1. To manage all installers to undertake installations within the KPIs set and agreed with the Line Manager.

2. Manage a number of Installation teams and any other resources required for the effective and efficient running of the department. Manage and maintain all HR responsibilities and employee and self-employed contractual obligations and enforce and monitor KPI’s for all staff within the installation system.

3. Provide accurate, regular and timely management information on customer records, completed installations and customer debtors.

4. Set communicate targets with the Installers and other members of the Commercial department.

5. Communicate and keep update all customers at point of Installation until completion and maintain excellent customer services.

6. Carry out any other duties that may be deemed necessary for the completion of the works by the company and/or the line manager.

7. Ensure that all customer contractual obligations are met.

8. Enforce and monitor all Health and Safety aspects on site and within the team, ensure all relevant training is up to date for all Installation staff

9. Deal with and resolve or delegate any on site issue as they arise.

10. Monitor and arrange as applicable relevant training to enable installer to carry out installations works

11. Raise, monitor, action and report on Non-conformances as necessary.

Personal Specification:

• Health & Safety Training to Management level

• CSCS card holder

• SMSTS Qualified

• Contractual and Health and Safety knowledge

WINDOW & DOOR SURVEYOR
The role of Window & Door Surveyor is part field and part office based. In essence, the role is to take a contract from the point of sale to the point where it is ready for order processing prior to installation. Duties include:

Making appointments with customers to carry out the survey.
Meeting with customer at their premises and reviewing the contract sold.
Discussing and confirming with client all choices regarding design.
Carrying out a comprehensive survey to determine manufacturing sizes.
Identifying any discrepancies between the contract sold and the final work to be carried out.
Liaising with Contracts Manager regarding any alterations to contract.
Drawing up survey to enable order processing and producing paperwork required for installation.
Qualities required include:

Previous surveying experience.
Good knowledge of current Building Regulations.
A methodical and accurate work ethic.
Ability to work under pressure and meet deadlines.
Strong communication skills, both written and verbal.
Good working knowledge of the window/conservatory/building industry.
Computer literate.
MTC card or equivalent.
UK driving licence.

CONSERVATORY INSTALLERS
At Hazlemere, it is important to us that we deliver an exceptional service to our customers, so to achieve this it is vital that we have teams of talented and experienced conservatory installers. To be considered for the role you must have:

Previous conservatory fitting experience
A passion for delivering excellent customer service
Be a good communicator
Be self-motivated with the ability to work on your own initiative.
UK driving licence
MTC Card

BUSINESS DEVELOPMENT MANAGER
Hazlemere Commercial, part of the Hazlemere Group are looking to recruit a new senior team member to join our busy Department working within the commercial sector: The Company has three decades of fenestration experience – offering both replacement and new build Windows, Doors and curtain wall facades. High Wycombe based. Duties to include:

New Business Development
Client Retention
Business Development Planning
General Management Responsibilities
Key Requirements:

Fenestration Industry experience essential
Previous leadership and motivational skills
Excellent communication skills, both verbal and written
A good deal of common sense, etiquette and ability to think on one’s feet
Ability to work without supervision and to work as part of a team
Advanced experience and knowledge of Microsoft office
This is a senior full-time position and carries a competitive salary, commensurate with previous experience and 22 days holiday, plus statutory holidays.

COMMERCIAL TRAINEE ESTIMATOR
Hazlemere Commercial is currently looking for a full time Commercial Trainee Estimator to join this busy Division of Hazlemere Window Company Ltd, working within the commercial window, door and curtain walling sector. Excellent attention to detail is required along with GCSE or equivalent Maths. Must be able to work within a team environment.

This position carries 22 days annual holiday plus bank holidays and various preferential employee benefits. Hours are 40 per week Monday to Friday based at the High Wycombe Head Office.

COMMERCIAL DRAUGHTSMAN
The role of Commercial Draughtsman is Head Office based. In essence, the main function of this job role is to produce detailed drawings utilising AutoCAD. Information for producing these drawings shall be extracted from either the Surveyors site details and measurements or architects drawings. In addition there will also be a requirement to process windows, doors and curtain walling through Sapa Logic and AluK Logikal software packages. As and when required the Commercial Estimating Department will require drawings to be produced to help the Commercial Division secure new work. This role also involves the requisitioning of items and materials i.e. aluminium pressings, brackets, Teleflex, folding openers, trickle vents, balances for sliding sashes etc. Duties include:

Assisting the Estimating Team in the submission of commercial tenders.
Discussing and confirming with the Estimating Team and Surveyors all client choices regarding design.
Requisitioning of items and materials for pilot windows, projects and commercial contracts.
Processing of windows, doors and curtain walling using software supplied by each systems house.
Producing comprehensive detailed AutoCAD drawings to manufacturing sizes.
Identifying any discrepancies between the contract sold and the final work to be carried out.
Liaising with each Surveyor, Project Manager and Operations Director regarding any alterations to contract.
Drawing up survey to enable order processing and producing paperwork required for installation.
Qualities required include:

Previous AutoCAD experience.
A methodical and accurate work ethic.
Ability to work under pressure and meet deadlines.
Strong communication skills, both written and verbal.
Ideally a reasonable working knowledge of the window/building/glazing industry.
Computer literate.

To apply email your CV and current salary to recruitment@hazlemere.co.uk Alternatively, please call Maha Urbanski on 01494 417731 to request an application pack and/or discuss any role.

Mila and Safestyle set for 25 year partnership

Members News |

Richard Gyde, Mila’s Managing Director, said: “As always, this was a very competitive negotiation up against two of the hardware sectors other big names so I’m obviously delighted that Mila has come out on top again. After so many years, it’s a fantastic testament to our ability to keep on getting better and better.”
Safestyle UK’s Operations Director Mark Scaife added: “We expect a lot from our suppliers and Mila have consistently demonstrated that they can live up to that. They share our constant drive for excellence and deserve their position as one of our key partners.”

As well as being one of the largest fabricators in the UK, Safestyle is also one of the industry’s most progressive, setting the most rigorous standards for suppliers on everything from reducing packaging to demonstrating compliance with the Ethical Trading Initiative and Modern Day Slavery Act. Mila continues to meet all of these requirements, on top of achieving guaranteed On Time In Full performance metrics of more than 99%.

As part of the preferred hardware supplier negotiations, the team from Safestyle visited Mila’s China office in order to audit Mila’s manufacturing partners. They saw for themselves the scale of the quality control operation both at Mila and at the individual factories, and witnessed the company’s dual sourcing policy in action.

Mila will continue to supply Safestyle UK with the vast majority of its window and door hardware requirements, including the new Supa stainless steel contemporary pull bars for Safestyle’s composite door range. Also part of the package are ProSecure door handles, ProStyle letterboxes, and both ProLinea espag and TBT window handles. Some of these are bespoke versions of products, developed by Mila specifically to suit Safestyle’s fabrication processes.

In signing the supply agreement, Safestyle will benefit from a favourable transparent pricing structure, which includes pre-agreed bands linked directly to currency fluctuations and commodity prices. They will also continue to receive regular advanced briefings from Mila’s technical team on upcoming changes to hardware standards and regulations which affect their market.

Richard Gyde added: “The Safestyle agreement obviously benefits both parties. It gives Safestyle guaranteed continuity of supply and improved certainty on pricing and it pushes us towards incremental product and performance improvements which are good for the whole business and in turn, I believe, for other customers as well.”

VIPs gather to mark decade of manufacturing

Members News |

Warm edge experts Edgetech welcomed VIPs from throughout the industry to a celebration marking a decade of UK manufacturing.

The company’s Coventry factory became the first warm edge manufacturing facility in the country back in 2007. Exactly ten years on, dignitaries including Bill Griffiths and George Wilson from parent company Quanex and John Blundell, Deputy Lord Mayor of Coventry, marked the anniversary by officially opening a $1.3m extension to the same site.

Attendees heard presentations from Edgetech UK Managing Director Chris Alderson, President of Quanex IG Systems George Wilson, who has since been promoted to COO of the Quanex Group, Quanex Chairman and CEO Bill Griffiths, as well as industry expert Andrew Scott, Managing Director of Insight Data. Guests were also treated to a virtual tour of the new facilities.

“We were absolutely delighted to welcome so many colleagues, customers, members of the media and others to our HQ to celebrate such a major milestone and unveil our new facilities,” comments Chris Alderson, Edgetech UK Managing Director.

“This event has given us a fantastic opportunity to reflect on everything we’ve accomplished over the last decade, and to say thank you to our customers, many of whom have been with us since day one.

“It also gave us the chance to share our vision for the next decade and beyond – and demonstrate both our strong relationship with Quanex, and our unwavering commitment to product research and development.”

The Quanex Chairman’s Safety Award was presented to Works Manager John Stark to recognize Edgetech UK’s impeccable safety record, while Head of Marketing Charlotte Davies received a £1,000 donation from the company towards her efforts for Paddle2Pedal, the all-female event from GM Fundraising that will see 12 fenestration professionals canoe, abseil and cycle hundreds of miles in August to raise money for the Hope House Children’s Hospice.

Attendees made generous charity donations also totaling £1,000 sterling and – reflecting the international guest-list – a further £500 in dollars and euros which brings Charlotte’s fundraising total so far to over £4,000.

The event culminated with a fun-filled medieval banquet, and Edgetech’s annual golf event the following day. For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk

GGF Appoints New Director of Home Improvement

Membership News, News |

The GGF is delighted to announce the appointment of Russell Day as Director of Home Improvement

Russell’s appointment follows the recent departure of Brian Smith who left the Federation last week after six years of service.

A trained engineer, Russell has worked in the window and door industry for 25 years, holding positions in sales, distribution, manufacturing, technical development and general management.

As Technical Director at Abbott Joinery he was involved in the development of market-leading new build PVC-u window and cavity closer systems. During this period he also worked in site installation, contract management and the development of supply chain procedures.

Russell next moved to an Italy-based composite material systems company before returning to the UK where he joined the Glass and Glazing Federation as a Technical Officer, before becoming Senior Technical Officer.

Russell is the currently Secretary of the GGF Heritage Windows Group, Hardware Group, Insulated Glass Manufacturers Group, Glazing Components Group and the recently created Systems House Group. He also chairs the industry’s Glazing Supply Chain Group.

On taking up his new role, Russell commented: “The Home Improvement sector is vitally important to the GGF and I’ll ensure that our Members continue to receive the best technical support and all the latest changes in Government policy and legislation. I am very much looking forward to taking on this role and progressing this side of the Federation’s activities.”

 

GGF Confirms New Vice-President

Membership News, News |

The GGF is pleased to announce that Stephen Payne, Deputy Managing Director of Britelite Windows, has been confirmed as Vice-President by the GGF Board

Stephen was elected for the vice-presidency by his colleagues on the Home Improvement Executive and takes on the role with immediate effect. As Vice-President, Stephen will also be representative of the Home Improvement side of the industry.

On his new role, Stephen says: “Firstly, I’d like to thank my colleagues in the GGF Home Improvement Executive for electing me and secondly thank you to my fellow Board members for confirming my vice-presidency. I am a strong believer in the ethos and values of the GGF and in improving the status of our industry which has been unjustly maligned over many years.”

Stephen has been a one-company man having started in the industry with Britelite Windows in January 1984 (approaching 34 years) as a junior surveyor and has grown with the company working his way up to Deputy MD with responsibilities in all areas of the business.

In 2000, Britelite Windows re-joined the GGF and Stephen started attending the Kent Surrey and Sussex regional meetings and ever since he has been a regular at many GGF specialist groups and committees meetings. In 2015, Stephen served as Chair of the Window and Door Group and is now Chair of the Home Improvement Executive.

Stephen continues: “With so much going on in the home improvement sector just now and with challenging times ahead, it’s important the GGF has a strong Board to channel the GGF resources effectively for the benefit of members and the industry as a whole. I am looking forward to being Vice-President and will aim to provide my full support to GGF President, John Agnew, the Board and of course GGF Members.”

Hazlemere Commercial proud to be Exor Safe Contractors

Members News |

Exor Safe Contractor is the UK’s leading Health and Safety Assessment scheme. It’s been designed to help simplify health and safety responsibilities for organisations that employ building contractors. Having gone through 12 years of rigorous annual vetting, Hazlemere Commercial have been proven by Exor year in, year out, to have the competencies and processes in place to protect employees, clients and end-users.
The High Wycombe-based education and commercial installation specialists are part of Exor’s list of vetted contractors, which was established to help public bodies find and employ suppliers who offer outstanding service and an uncompromising commitment to health and safety.

“The public procurement landscape has changed drastically over the past decade, and now more than ever, organisations are under pressure to guarantee best practice when it comes to health and safety,” commented Hazlemere Commercial Sales Director Tony Beale. “That’s why we’re delighted to be Exor Safe Contractors, and help public bodies, local authorities, property developers and others comply with the most stringent health and safety regulations.”

Hazlemere Commercial are respected throughout the industry for their expertise in complex and challenging developments in the education, local authority, commercial and residential markets.

The company also frequently acts as the main contractor on projects. Its extensive range of products from Sapa, AluK and Reynaers are all made on site at its 38,000 square foot facility on the outskirts of High Wycombe.

GGF President Highlights Positive Changes

News |

The Glass and Glazing Federation (GGF) is looking forward to a very positive future, despite some media speculation of internal disruption as the organisation undergoes a transitional period.

John Agnew, GGF President issued the following statement to reassure GGF Members and related stakeholders that the GGF and its group of subsidiary companies are on a progressive path to grow and serve the industry.

GGF President’s Statement

As President and Chairman of the Board of Directors of the Glass and Glazing Federation, I would like to highlight the positive changes at the GGF in the last 12 months.

The changes to the management structure and the organisation’s direction were unanimously agreed by the GGF Board. It is worth noting that the GGF Board is made up of representatives from across the main sectors of the glass and glazing industry.

GGF Board Directors are democratically elected by GGF Members and the positions are entirely voluntary and unpaid. In the past, some Board Directors have resigned due to the non-declaration of conflicts of interest.  The GGF has always had firm rules in place to declare any conflicts of interest and all Board Members must sign this agreement before being ratified as GGF Board Members and at every Board meeting the Chair remind all in attendance of the rules regarding conflicts of interest.

The Board decisions taken and resultant changes in the past year are to be applauded as they were strong decisions made in the best interests of GGF Members and the wider industry. The changes have also been accepted and welcomed by the GGF Group Staff.

With the appointment of Phil Pluck as the new GGF Chief Executive in May this year, along with the subsequent management restructure aligned to the new additions to the GGF Board, I can confidently state that the GGF and its group of subsidiary companies are now in a better position than ever before to serve GGF Members and the industry.

As with most businesses during a transition period, there will inevitably be some more changes along the way, but rest assured none will be to the detriment of the GGF and its Members.

With record numbers of companies joining the Federation this year, we are now looking forward to our annual Members Day next month when we will unveil the GGF’s long term strategy to help GGF Members and the industry cope with the many challenges ahead.

I am pleased that all connected to the GGF and its group of subsidiary companies have so much to look forward to as the restructure takes shape to enhance all the benefits and services the GGF Group provides to the industry.

The GGF has come a very long way since its foundation in 1977 and as we mark our 40th Anniversary and reflect on the GGF’s great achievements, we also must focus on our future. The changes that have occurred in the past 12 months, will ensure our Members and other stakeholders in the subsidiary companies will continue to get the best service from the industry’s main trade body.

 

GGF Announces Changes To Group Senior Management Team

Membership News, News |

Following the recent departures from the Helix Group, its parent company, the Glass and Glazing Federation (GGF) is pleased to announce the interim replacements to ensure clients of the GGF’s subsidiary companies can look forward to a smooth transition and continue to receive high levels of service.

The changes in personnel and roles are listed below:

  • Phil Pluck, GGF CEO has now been appointed Interim GGF Group CEO.
  • Brian Baker, former GGF CEO has been appointed short term Interim CEO of Helix Group. (This will probably be the case until early to mid-September.)
  • Kevin Buckley has been appointed longer term Interim CEO of Helix Group. This will be for a period of approximately six months.
  • Tony Morgan has been appointed Interim Finance Director.  

All of the above senior managers bring decades of experience of running membership, commercial and not-for-profit organisations.

Phil Pluck, GGF Group CEO commented, “The GGF Group is an important part of the Federation and the industry, I am therefore delighted that we now have a strong team in place to maintain the high levels of service our subsidiary companies provide and to build for the future.” 

 

GGF Lifetime Achievement Award

Membership News, News |

To continue its 40 year celebration, the GGF is delighted to announce the launch of “The GGF Lifetime Achievement Award.”

This award will be presented at the G17 Awards Gala Dinner on 17th November at the Park Lane Hilton Hotel to a person who has contributed significantly to the glass and glazing industry. 

The Entry Criteria

The GGF Lifetime Achievement Award is not exclusive to GGF Members – anyone can enter!

To enter yourself or to enter someone you may think deserving of the award, the person has to have worked most of their working life in the Glass and Glazing Industry and can clearly show a history of achievement in the industry and some examples of their exceptional work.

Entries from all backgrounds and sectors are welcome. So it could be an expert with a background in technical work, sales and marketing, operations, human resources, customer service, general management and so on.

How to enter

Entries are accepted by a GGF Entry Form sent in by email. For an entry form please contact marketing@ggf.org.uk.

The closing date for entry is GGF Members Day 29th September 2017.  

 

GGF

40 Rushworth Street,
London, SE1 0RB
+44 (0)207 939 9100

RISA logo