Archives for November 2021

Warm-edge experts Edgetech, a Quanex company, have strengthened their customer-facing team with the appointment of an experienced new Customer Services Manager.

Paula Considine joins the Coventry-based firm after growing a team from 8 to 22 people in her previous role as Customer Support Manager, and developing a number of talented employees who went on to take senior roles in the organisation.

Paula also holds a Level 3 qualification from the Institute of Leadership & Management.

“I’m extremely pleased to be joining Edgetech at this exciting time in its history,” Paula comments. “I feel really comfortable here already, and the team have been amazingly supportive during the transition. I love the environment at Edgetech, and I love coming to work every morning.

“Edgetech is a very customer-focused organisation, but one of my key focuses will be to streamline our processes, and ensure we’re offering the very highest standard of service to the businesses we work with.

“Edgetech is also fortunate to benefit from the skills and experience of some very long-standing employees. Another of my tasks is going to be finding ways to share that knowledge with everyone in the Edgetech team.”

Head of Marketing Charlotte Hawkes comments: “As a proudly customer-focused organisation, Edgetech always strives to find ways to improve the service we provide. In fact, it’s such an important aspect of the Quanex ethos that customers are one of our four key stakeholders, along with our staff, shareholders and the wider community.

“People like Paula are a vital part of that process, and we’re delighted that she’s joined us. Together, we’ll be working to ensure Edgetech is an outstanding supplier to work with in 2022 and beyond.”

Clement Windows Group is delighted to have supplied internal fire rated doors and screens to City of London Freemen’s School.

First opened in Brixton in 1854 for ‘the maintenance and the religious and virtuous education of orphans of Freemen of the City of London’ and paid for by the Corporation of London, City of London Freemens is one of the oldest co-educational independent schools.

Now located in Ashtead Park in Surrey, the Grade II* listed Main House which is today used as a Sixth Form Centre, was recently modernised and the new layout required fire screens to ensure the building met with current Building Regulations.  Clement supplied the doors and screens at the top of the adjacent internal stairs which are access controlled and linked into the main fire control of the building.

Designed by Philip Dalton Hepworth and constructed between 1938 and 1942, Waltham Forest Town Hall is one of the best known examples of the stripped classical style of architecture in the UK.  Influenced by the Modernist Movement of the Bauhaus School and defined by bold massings, severe angles and a stylised reduction of classical elements, this look was frequently chosen by governments for municipal buildings.

Clement W20 steel windows were chosen to replace all of the original steel windows at this historic building, which is the headquarters of the London Borough of Waltham Forest Town Council, as part of an extensive programme of renovation works approved in 2019.

The new steel windows are painted RAL 9010 (Pure White) and include both top hung and side hung opening casements with complementary fittings in a dark bronze finish.

The refurbishment of the Town Hall is the first step in a masterplan for the future of the area creating a welcoming heart for the community as well as a collaborative workspace for Council staff.

The Town Hall’s Senior Project Manager, John Cattermole, commented on the project:

“The team at Clement provided a great service in supplying new windows as part of the Town Hall refurbishment.  Very specific aesthetic and energy performance criteria needed to be met when it came to the window replacement.  The W20 windows supplied by Clement were able to meet all of these requirements.

“Despite the project being on site at the height of the pandemic, the windows were delivered to programme which enabled seamless installation.  Now the building has been brought back into use really positive feedback has been received from both staff and visitors.”

Edgetech has launched a consumer-facing lead-generation website, the latest result of the company’s long-standing commitment to investing to support its customers.

The Energy Saving Glazing site seeks to educate consumers about energy efficiency, warm-edge spacer bar technology, and how it can help them cut both their electricity bills and carbon footprints.

In an unprecedented step for a UK spacer manufacturer, the site will then help visitors find nearby window installers whose products incorporate Edgetech spacer technology.

In doing so, the company will support the IGU manufacturers it directly serves, their fabricator customers, and the installers who buy from those fabricators.

Edgetech Head of Marketing Charlotte Hawkes comments: “We know that consumers are increasingly concerned about energy efficiency and looking for ways to live more sustainably.

“Research from GlobalData suggests that four in ten consumers now bear the environment in mind when purchasing items, and in the years ahead, that’s only going to increase.

“With the Energy Saving Glazing site, we’re giving them the opportunity to choose windows that offer outstanding performance, thanks to Edgetech spacer technology.

“A large proportion of the leads we received from our previous website were from homeowners looking for suppliers who could install our energy saving products in their home.

“Through our Dealership scheme, we would cascade these leads through the supply chain, but by developing the website in this way we’re able to offer visitors quicker and easier access to this information, while also notifying the suggested installers automatically so that they can follow up themselves too.”

“While we’re aware the industry is currently experiencing huge demand, we’ve invested in this area to ensure when things return to previous levels of interest we’re ready to help IGU manufacturers, fabricators and installers make the most of this opportunity.”

You can visit the Energy Saving Glazing website at www.energysavingglazing.co.uk/.

Edgetech has also invested in a new trade-focused website, which you can find at www.edgetechig.co.uk/

“This new website has been developed around our different audiences with the aim to improve our visitor experience by making navigation to appropriate content clearer,” Charlotte continues.

“With the rise in online research and product evaluation, this is an important step in ensuring the content on our website is both relevant and easily accessible to people searching for information.”

If you’d like your company details added as a recommended supplier on the website, contact Edgetech today on 02476 639931 or email ukenquiries@edgetechig.com

A leading South Yorkshire IGU manufacturer has begun buying from warm-edge pioneers Edgetech – motivated in part by the company’s intuitive new e-commerce platform.

Founded in 2009 amid a deep recession, Rotherham’s Building Product Solutions overcame the economic crisis to become a highly respected presence in the IG sector, noted for its commitment to innovation and consistent quality.

The company has won loyal customers around the region with its strong work ethic, quick turn-around times and excellent service – and it was its desire to continuously improve that led it to enquire with Edgetech.

“We switched over to Edgetech because of the great combination of supply and cost-effectiveness they were offering,” comments Dominic James of Building Product Solutions.

“Their e-commerce offering was also a big factor in why we decided to switch, and has benefitted us greatly.

“So far, they’ve always met our demand. We’ve never been let down. Even in the current climate, we can rely on them for great service.”

Edgetech’s Head of Sales, Tony Palmer, comments: “We were delighted that Building Product Solutions chose Edgetech, and that they’ve benefitted from our e-commerce platform.

“We implemented e-commerce to make customers’ lives easier. Our library feature allows users to save their previous orders, so they can quickly and simply re-order each time.

“We’d strongly encourage any IGU manufacturers looking to save time, increase productivity, have consistency and quality in application from a supplier you can trust to improve their business across the board to get in touch!”

For more information, please call 02476 639931 or visit www.edgetechig.co.uk