ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and gutteringWhatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Search Results for: window film
Crystal Home Improvements (B&Q Leyton)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (Homebase Hatfield)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Maidstone)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (The Liberty – Romford)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Sidcup)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Beckton)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Basildon)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Watford)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (Tesco Romford Gallows Corner )
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Chelmsford)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Harlow)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (Tesco Waltham Abbey)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Prospect Place Retail Park)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Southend)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Crystal Home Improvements (B&Q Old Kent Road)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Spectra-Glaze Services
GLASS & GLAZING REPAIRS TO SINGLE & DOUBLE GLAZED TO ALL TYPES OF FRAME. PVC-U AND ALUMINIUM WINDOW AND DOOR REPAIRS, SERVICING AND PARTS. FULL PVC-U REPLACEMENT WINDOWS AND DOORS. ALL FOR LOCAL AUTHORITIES, HOSPITALS, SCHOOLS, HOUSING ASSOCIATION AND FACILITIES SERVICES MANAGEMENT COMPANIES.
- Glazing repairs single and double glaze
- Window and Door Maintenance
- PVC-U Window and Door Replacement
- Solar, safety and obscure films fitted
- Supply of glass and hardware to trade and public
Crystal Home Improvements (Head Office)
ABOUT CRYSTAL
Crystal Home Improvements covers London, the Home Counties and the South East of England yet despite this we are the 17th largest window fabricator and installer in the UK (source: Insight Data).
Established in 1995 Crystal is a family-oriented business and enjoys an unblemished trading history of 22 years.
Putting customers first is at the heart of the Crystal philosophy, hence our emphasis on training and our “Treating Customers Fairly” policy. “The Crystal Way” ensures world-class customer service in fulfilment of orders, as well as prompt after-sales service and providing total peace of mind through our comprehensive “no quibble” 10 year guarantee.
We can maintain our high standards because we control every stage of the process ourselves. Crystal windows and doors are manufactured at our own premises in Romford. Our own personnel carry out each stage of the process from the manufacture of our products, installation and after-sales service.
We are a responsible and ethical company which believes in providing the very best products and service, as shown by our current 96.4% recommendation rate on the Review Centre website and 9.1 out of 10 Trust Score rating.
We are members of TrustMark, the Double Glazing and Conservatory Ombudsman Scheme, FENSA and the Glass & Glazing Federation. This gives our customers complete peace of mind and protection.
We have also created a range of finance packages to help our customers, including low-rate finance and a “Buy Now, Pay Later” package enabling buyers to defer payment for 12 months.
OUR PRODUCTS
Our main products are:
• High energy rated double glazed windows (A + for standard casements)
• A huge range of composite and panelled external doors
• Bi-fold doors
• Porches
• Garage doors
• Rooftec insulated conservatory roof replacement panels
• Roofline products including fascias, soffits, bargeboards and guttering
Whatever your window requirement, Casement, Tilt & Turn, Sliding Sash or Bay, Crystal is able to satisfy you. Our priority is to ensure we always deliver in 3 objectives; great aesthetic looks to enhance your home coupled with great energy efficiency and high security too. Crystal is one of the leading providers of PVCu doors in the UK. Our doors come in a range of shapes and sizes made to measure the requirements of your household. Using the latest production techniques, our innovative range of PVCu doors ensure your security with a locking system that is second-to-none, offering a 6-point system incorporating anti-bump, anti-stick, anti-snap and anti-drill lock cylinders. Crystal always use the highest quality materials including only using Pilkington glass.
Our very popular and current PVCu patio and bi-fold doors are slim-line, smart and very durable, they let in light and give a room a clear view to the space outside.
A new product we are particularly excited about is our Rooftec insulated conservatory roof replacement panels which are an innovative solution to the classic Too Hot, Too Cold problem many conservatory owners will recognise. No other solution is as effective, affordable, quick and flexible as Rooftec from Crystal. Every Rooftec roof is tailor-made to fit each conservatory and can be fitted in a single day. The roof panels have fantastic insulation properties turning the conservatory into a comfortable room useable 365 days a year, come snow or heat wave.
Evander Glazing & Locks Ltd
Evander is the UK’s leading provider of glazing and locksmith services for domestic and commercial properties. Every year Evander attend over 120,000 properties, providing 24-7 emergency response and fulfilment services, making the places where you live and work safe, secure and smart.
Emergency make safe and boarding
Repair and replacement of glass and glazing, frames and systems
Lock repair and replacement
Door repair and replacement
Home improvements – windows, doors, conservatories, garage doors
Bespoke specialist glazing installations
FENSA and TrustMark Accredited
Hall & Warner Glass Centres Ltd
Glass and Glazing Company with staff experience of over 100 years.
Bespoke installation of Bathroom – Shower Enclosures and Mirrors.
New Windows and Doors – UPVc and Wooden.
Solar Control and Safety Films.
Safety Glass – Fire Glass – Decorative Glass.
- Glass and Glazing
- Bespoke installation of Shower Enclosures
- Solar Control and Safety Films
- All types of Mirrors.
- New Windows and Doors
Boland Glazing Systems Ltd
Boland Glazing Est 1983, a commercial window and glazing contractor with a diverse client base. We specialise in all aspects of glass and glazing, namely emergency glazing, shopfronts, double glazing, roof/rooflight glazing, architectural & structural glazing, mirrors, safety filming.
- Long established
- All labour directly employed
- All labour NVQ certified
- Network Rail / London Underground Certified
- Members of Safe Contractor / Fensa / Firas / GGF / Trustmark
GGF Consumer Code protects vulnerable consumers
A recent news story has provided an important reminder to glazing installation companies that vulnerable consumers must be treated sensitively and with extra care when assessing their product requirements.
It was reported in the media that a salesperson representing a double glazing company (who was not a Member of the Glass and Glazing Federation) is alleged to have “preyed on the elderly” by selling a vulnerable pensioner two new doors for nearly £6,000 when all she actually needed was for a handle to be repaired – a job that would have cost approximately £50.
The story came to light after the pensioner’s son confronted the salesperson the next day while filming the encounter, and later posted the footage on social media.
MyGlazing.com’s consumer rights expert, Brian Smith, Director of Home Improvement at the Glass and Glazing Federation (GGF), commented:
“While the company in question is not a GGF Member, the incident is very disappointing for the glazing industry as a whole and you have to question in this case what prompted the salesperson to sell two new doors to the lady. No doubt the company involved will be urgently reviewing their policy and processes on how they deal with vulnerable consumers as a result.”
Vulnerable consumers are those whose circumstances put them at risk of making an incorrect or inappropriate decision, or who are at risk of receiving inferior goods or services.
Brian Smith added: “This incident underlines the importance of the GGF Consumer Code of Practice, which gained approval this year under the Chartered Trading Standards Institute’s Consumer Code Approval Scheme (CCAS). In our Code of Practice, which all consumer-facing GGF Members have to follow, we have an entire section on protecting vulnerable homeowners. A more detailed Guide is also issued to our Members.”
How the GGF protects vulnerable consumers
All GGF Members that deal directly with consumers are required to comply with the GGF Consumer Code of Practice, including the following with respect to vulnerable consumers:
- Members are advised to take the necessary time and effort to ensure vulnerable consumers are provided with the best possible service, and extra care and support when required.
- Vulnerable consumers must fully understand all aspects of signing a contract for goods and services, including the financial implications.
- Where appropriate, GGF Members must suggest the involvement of a trusted friend or relative to assist the potential customer before a contract is signed and ensure no undue pressure is being exerted.
- All GGF Members give consumers a minimum of 7 days after the signing of the contract to cancel without penalty.
The GGF considers it reasonable to ask for a maximum of 50% initial deposit for made to measure products such as windows and doors, although many ask for much less.
Read more: GGF Consumer Code of Practice
Brian Smith summarised: “For the best consumer protection in the industry, I would advise all homeowners to use a GGF Member company. Not only is the standard of work at the highest professional level, but our Members are following an approved Consumer Code of Practice and offer the GGF’s free deposit indemnity scheme and free conciliation scheme. Our consumer support aims to give homeowners peace of mind when using GGF Member companies.”
Need a glazing professional? Find a GGF Member company near you
WWAV regional winners announced & national voting now open
Meet the regional winners and vote now for your favourite to win the national title (+ enter our prize draw!)
Over the last couple of months we’ve received thousands of votes for the regional round of our Window with a View competition.
Voting closed on Friday 29th July and we’re now delighted to be able to announce the regional winners who will be going through to the national stage of the competition:
- London: Kenwood House
- East of England: Peterborough Cathedral
- East Midlands: Grimsthorpe Castle
- North East: BALTIC Centre for Contemporary Arts
- North West: Museum of Liverpool
- Northern Ireland: Titanic Belfast & SS Nomadic
- Scotland: Lord of the Isles, Craobh Marina
- South West: Godolphin Arms
- South East: Pearson’s Arms, Whitstable
- West Midlands: Birmingham Library
- Yorkshire & Humber: Burton House, Robin Hoods Bay
- Wales: Derelict cottage, Llanberis
In some cases, the votes were very close so a big congratulations to all of our regional winners!
Now the overall national winner will be chosen by the public – so head over to our competition page to choose your favourite Window with a View image. All votes will be entered into a prize draw to WIN a Fujifilm Instax camera and voting closes on 31st August 2016.